Common Upsell Opportunities

Beverage Add-ons

“Would you like to add a flavor shot to your latte?”
Enhances taste and personalizes the drink

Pastries / Snacks

“Would you like a freshly baked muffin with that latte?”
Complements the beverage and improves guest satisfaction

Size Upgrades

"Our medium latte is $1 more, and it gives you a little extra boost for the morning.”
Provides value for the guest while increasing revenue

Seasonal Items

“We just released our pumpkin spice syrup—would you like to try it in your coffee?”
Creates excitement and promotes limited-time offerings

Loyalty / Extras

“If you get a second drink, you can double your reward points today!”
Encourages repeat business and builds loyalty